777ck Privacy Policy —
How We Handle Your Personal Data

1. Introduction

This Privacy Policy ("Policy") is issued by 777ck ("the Company", "we", "us", or "our") and applies to all personal data processed in connection with your use of the 777ck website at 777ck.site and all associated services, platforms, games, and features (collectively, the "Platform").

By registering an account, depositing funds, or otherwise accessing any feature of the 777ck Platform, you acknowledge that you have read and understood this Policy, and you consent to the collection, processing, and use of your personal data as described herein. If you do not agree with this Policy, you must immediately discontinue your use of the Platform.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, which form part of the overarching legal framework governing your relationship with 777ck.

777ck is committed to handling all personal data with the utmost care, transparency, and in compliance with applicable data protection principles. We do not sell your personal data to third parties for their independent marketing purposes.

2. Personal Data We Collect

777ck collects the following categories of personal data in connection with your account and use of the Platform:

2.1 Identity & Contact Information

• Full legal name as it appears on your National Identity Card (CNIC) or passport;
• Date of birth (used to verify compliance with the 21+ age requirement);
• Pakistani CNIC number or passport number (for identity verification purposes);
• Residential address;
• Mobile phone number registered with your 777ck account;
• Email address (where provided).

2.2 Financial & Transaction Data

• JazzCash or EasyPaisa mobile wallet identifiers used for deposits and withdrawals;
• Bank account details (HBL, UBL, Meezan Bank, UBL, or other linked banks) provided for withdrawal processing;
• Transaction history including deposit amounts, withdrawal amounts, dates, and payment method used;
• Account wallet balance history;
• Cryptocurrency wallet address where USDT TRC20 deposits or withdrawals are made.

2.3 Gaming & Betting Activity Data

• Bet history, wager amounts, game selections, and outcomes across all 777ck products (cricket betting, live casino, slots, Ganesh Fortune, Mega Fishing, and all other games);
• Session duration and frequency of Platform access;
• Bonus and promotion utilisation records;
• Responsible gaming tool activations (deposit limits, self-exclusion events, session timers).

2.4 Technical & Device Data

• IP address at the time of registration and each subsequent login;
• Device type, operating system version, and browser type;
• Mobile device identifier (IMEI or equivalent where applicable);
• Geolocation data at the time of login (city-level);
• Login timestamps and session activity logs.

2.5 Communications Data

• Records of communications between you and the 777ck support team, including email correspondence sent to [email protected] and any live chat transcripts;
• Feedback, complaints, and dispute records.

3. How We Collect Your Data

777ck collects personal data through the following channels:

Collection Method	Examples
Direct provision by you	Account registration form, KYC document uploads, support emails
Automated technical collection	Cookies, session logs, IP address capture, device fingerprinting
Payment processing	JazzCash / EasyPaisa API, bank transfer confirmation data
Identity verification services	Third-party KYC providers verifying CNIC and age
Gaming activity	Bet placement, game launch, session activity, bonus activation

4. How We Use Your Personal Data

777ck processes your personal data for the following specific purposes:

• Account creation and management: Registering your 777ck account, authenticating your identity at login, and maintaining your account settings and preferences;
• Age and identity verification: Confirming that you meet the mandatory 21+ age requirement and verifying your identity in compliance with our Know Your Customer (KYC) obligations;
• Transaction processing: Processing deposits via JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, SadaPay, 1LINK, USDT TRC20, and Cash OTC, and processing withdrawal requests to your nominated payment method;
• Responsible gaming compliance: Monitoring gaming behaviour for indicators of problem gambling, enforcing self-exclusion requests, and administering deposit limits and session time controls;
• Anti-money laundering (AML) and fraud prevention: Monitoring transactions for suspicious patterns, flagging unusual activity, and complying with applicable AML requirements;
• Customer support: Responding to your inquiries, resolving payment disputes, and managing account issues;
• Platform improvement: Analysing aggregated and anonymised usage data to improve 777ck's product offering, user experience, and technical performance;
• Promotional communications: Sending you information about 777ck bonuses, promotions, and offers where you have opted in to receive such communications. You may withdraw this consent at any time by contacting [email protected];
• Legal compliance: Fulfilling obligations imposed by applicable law, responding to lawful requests from regulatory authorities or law enforcement, and maintaining records as required.

5. Legal Basis for Processing

777ck processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and 777ck — including account management, transaction processing, and customer support;
• Legal obligation: Processing required to comply with applicable laws — including AML obligations, KYC verification requirements, and regulatory reporting;
• Legitimate interests: Processing carried out in furtherance of 777ck's legitimate business interests — including fraud prevention, platform security, and service improvement — where such interests are not overridden by your fundamental rights;
• Consent: Processing based on your voluntary, informed consent — including the sending of promotional communications. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

6. Data Sharing & Third-Party Disclosure

777ck does not sell your personal data. We may share your personal data with the following categories of third parties, strictly for the purposes outlined in this Policy:

6.1 Payment Service Providers

JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, SadaPay, 1LINK, and USDT TRC20 payment processors receive transaction data necessary to execute deposits and withdrawals. These parties operate under their own privacy policies and are independently regulated.

6.2 Identity Verification Providers

Third-party KYC service providers may receive copies of your CNIC or passport documents and facial verification data solely for the purpose of confirming your identity and age for compliance purposes.

6.3 Game Software Providers

Game providers supplying live casino, slot, and specialty game content to the 777ck Platform may receive a pseudonymised player identifier and bet data necessary to operate games and record outcomes.

6.4 Regulatory and Legal Authorities

777ck will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required by applicable law, valid legal process, or to protect the rights, property, or safety of 777ck, its Players, or the public.

6.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets involving 777ck, your personal data may be transferred to the successor entity as part of that transaction, subject to equivalent data protection commitments.

7. Data Retention

777ck retains your personal data for as long as your account remains active and for a minimum period of five (5) years following account closure or the last recorded transaction, whichever is later. This retention period is necessary to comply with AML record-keeping requirements, respond to regulatory inquiries, and resolve any post-closure disputes.

Technical logs and automated session data are retained for a minimum of twelve (12) months. Promotional communication records are retained for two (2) years. Where retention is no longer legally required, data is securely deleted or permanently anonymised.

8. Security Measures

777ck implements a layered security architecture to protect your personal data from unauthorised access, disclosure, alteration, and destruction:

• 256-bit SSL/TLS encryption on all data in transit between your device and 777ck servers;
• AES-256 encryption for personal data stored at rest in 777ck databases;
• OTP (One-Time Password) device verification for login and high-value transaction confirmation;
• Access controls and role-based permissions limiting internal staff access to personal data on a strict need-to-know basis;
• Automated intrusion detection and anomaly monitoring on 777ck infrastructure;
• Regular third-party security audits of the Platform and its data handling infrastructure.

Notwithstanding the above, no security system is completely impenetrable. In the event of a data breach materially affecting your personal data, 777ck will notify you without undue delay via the contact details registered on your account.

9. Cookies & Tracking Technologies

777ck uses cookies and similar tracking technologies on the Platform for the following purposes:

Cookie Type	Purpose	Retained For
Strictly Necessary	Session authentication, login state, security tokens	Session duration
Functional	Language and display preferences, game lobby settings	Up to 12 months
Analytics	Aggregated page usage data to improve Platform performance	Up to 24 months
Marketing	Promotion tracking, bonus attribution (consent required)	Up to 12 months

You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may affect your ability to use core features of the 777ck Platform, including account login.

10. Your Data Rights

As a 777ck account holder, you hold the following rights in respect of your personal data:

• Right of Access: You may request a copy of the personal data 777ck holds about you, along with information about how it is processed;
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data held on your account;
• Right to Erasure: You may request deletion of your personal data, subject to 777ck's legal retention obligations under AML and regulatory frameworks. Account closure requests may be submitted to [email protected];
• Right to Restriction: You may request that 777ck restrict the processing of your data in certain circumstances — for example, while a rectification request is being assessed;
• Right to Data Portability: You may request your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible;
• Right to Object: You may object to processing based on legitimate interests or direct marketing. Marketing communications may be opted out by contacting [email protected];
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, submit your request in writing to [email protected]. 777ck will respond to all verifiable requests within thirty (30) days. We may require identity verification before processing a data rights request.

11. Minors & the 21+ Policy

The 777ck Platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal data from individuals below this age. Age verification is conducted as part of the account registration and KYC process, and 777ck reserves the right to request documentary proof of age at any time.

Where 777ck becomes aware that an account has been created by or is being used by an individual under the age of 21, the account will be immediately suspended, all pending transactions will be voided, and any deposits confirmed as received from an underage individual will be returned to the originating payment method. 777ck will not retain the personal data of confirmed underage individuals beyond what is required for regulatory reporting.

12. Changes to This Privacy Policy

777ck reserves the right to amend this Privacy Policy at any time. Material changes — including changes to the categories of data collected, the purposes for which data is used, or the third parties with whom data is shared — will be communicated to registered account holders via the contact details on file, and a revised Policy with an updated effective date will be published on this page.

Your continued use of the 777ck Platform following the posting of an updated Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically.

13. Contact Us — Data Privacy Queries

For any questions, requests, or complaints relating to your personal data or this Privacy Policy, please contact the 777ck data privacy team:

• Email: [email protected]
• Subject line (recommended): Privacy Policy Inquiry — [Your Account Username]
• Response time: Within 30 business days for data rights requests; within 24 hours for general support queries

777ck takes all data privacy communications seriously. If you believe your data rights have been violated and are unsatisfied with our response, you retain the right to escalate your complaint to the relevant data protection authority in your jurisdiction.